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Menu
  • Home
  • About
    • Our Team
    • Office Tour
    • Events
    • Blog
  • Services
    • Endodontics
    • Root Canal Treatment
    • Root Canal Retreatment
    • Endodontic Surgery
    • Cracked Teeth
    • Dental Trauma
    • Minimal Sedation
  • Technology
    • GentleWave
  • Contact
    • Contact
    • Referral Form
  • Patient Information
    • Patient Login
    • Financial Policy
    • Privacy Policy
    • Post Operative Instructions
    • FAQ
  • Referral Login

FAQ

Will the treatment be painful? Expand

The primary objective of a root canal is to eliminate the underlying source of pain caused by infection or inflammation within the tooth. The root canal procedure is performed with local anesthesia so you should not feel any pain or discomfort. Once the infected pulp is removed, the pain subsides, bringing relief and improving your oral health.

Will I need to return to your office for follow-ups after the procedure is finished? Expand

Yes, for most root canal treatments, we recommend that patients return to the office one year after the procedure was finished. Our office will send a reminder notice to you when you are due for your follow-up appointment.  In the meantime, it is of the utmost importance that you see your general dentist to have the tooth permanently restored 2-3 weeks after treatment is completed in our office.

I'm worried about exposed radiation from x-rays. Should I be? Expand

No. While radiographs (x-ray images) will be necessary during your endodontic treatment, we use an advanced non-film computerized system, called digital radiography, that produces radiation levels up to 90 percent lower than those of already low dose conventional dental x-ray machinery. These digital images can be optimized, archived, printed and sent to your restorative dentist via secure e-mail or portal that is HIPAA compliance.

What about infection control? Expand

Again, there’s no need for concern. We adhere to the most rigorous standards of infection control advocated by OSHA, the Centers for Disease Control and the American Dental Association. We utilize autoclave sterilization and barrier techniques to eliminate any risk of infection.

Are same day appointments available? Expand

We will try to accommodate last minute requests. Please give us a call so we can address you needs.

Can treatment be completed at the same time as my consultation? Expand

We can accommodate this request in most cases. Please be advised that electing to defer or cancel treatment will result in cancellation fees if changes are not made within two business days of your appointment time.

I have severe pain and signs of infection. What should I do? Expand

Please do not wait for regular business hours to seek help. Contact Mount Sinai Hospital and the Dental Emergency Clinic at 416-485-7121. Please note we do not check email or office voicemail outside of business hours.

Why can't your staff or doctor assess and create a treatment plan over the telephone? Expand

Practice regulations require patients to be examined in-person by a licensed dentist. Specialists must conduct their own evaluation prior to providing care, even if you’ve had a consultation elsewhere.

Will you be able to take my telephone call if I have a concern or question? Expand

Our team will address your needs when you call and relay any inquiries to our doctors as needed. Our doctors may be in treatment but telephone calls can be scheduled for later in the evening.

Why do I have a referral to another practice? Expand

There are many reasons why a referral to another practice may be provided:

  • A complex case that requires specialized expertise or equipment
  • A second opinion or consultation is needed when there is uncertainty regarding the diagnosis or treatment
  • An alternative practice may address your needs better
If I have any concerns how can I have them addressed? Expand

We want our patients to be happy and we will try our best to assist you. Unfortunately, any feedback provided on social media cannot be addressed due to patient privacy laws. Please share your feedback and concerns by scheduling a call with Dr. Markovic.

Will my estimate differ from the final cost of treatment? Expand

Endodontists in Ontario use the Ontario Dental Association fee guide for specialists so the amount you are paying is standardized from office to office. Rest assured we aim to give you the most comprehensive estimate during your visit.

Why don't you take my insurance directly like my dentist? Expand

Most specialty clinics are fee-for-service and payments are due at the time of treatment. Since we only see you for a short period of time, we do not have a relationship with your insurance carrier. We will help you submit your claim after your visit.

Why was my insurance reimbursement different than the estimated coverage? Expand

If you have an annual limit or pending claims from other offices at the time of your estimate, there maybe a difference in reimbursement.

Get In Touch!

416-868-4697

543 Queen Street East,
Toronto, ON M5A 1V1

info@riverstreetendo.ca

Free Parking Available Onsite.

Street Car Stop at Queen Street East at River Street.

RiverStreet-Logo-WHITE

Hours

Monday: 8am – 8pm

Tuesday: 9am – 7pm

Wednesday: 9am – 8pm

Thursday: 8am – 8pm

Friday: 9am – 5:30pm

Saturday: By appointment

Sunday: By appointment

© 2025 River Street Endodontics. All Rights Reserved.

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